HERA -13cm Muse

Returns are accepted on a 7 day basis after the order has been received.  The following conditions must be met to be considered for a refund.

In order to qualify for the return the item must be returned in the same condition as received and in the original packaging. 
Each candle is hand-poured and thus every candle will be unique and imperfectly perfect! Imperfections due to the natural nature of soy wax such as frosting, discolouration and naturally incurred imperfections will not count as faulty items.
Unfortunately we do not accept returns on sale items.
Shipping costs for the return will not be covered, however a return courier can be organised by The Muses.

Please contact us at themusessouthafrica@gmail.com if you wish to return your product. If eligible, you will be able to exchange the product or obtain a full refund. 
Please note you will not be eligible for a refund or exchange on a sale item.

Place the candle on a trinket dish when burning to catch melted wax. 
To extinguish the candle dip the wick (using a tweezer or similar appliance) into the melted wax, then remove and straighten and the wick for the next burn. 
To ensure the best burn, trim the wick to 1/4 an inch before each burn. Allow the candle to melt through to all the edges on the first burn to prevent tunelling and to ensure an even burn every time.